West Volusia Healthcare And Rehabilitation Center

West Volusia Healthcare And Rehabilitation Center holds an overall 2-star rating from CMS, meaning it falls below average compared to other nursing homes nationwide. That overall score is shaped by three separate ratings that each measure something different. The health inspection rating comes in at 2 stars, which tells you that state inspectors have found a higher-than-average number of citations or more serious violations during their visits. The staffing rating is also 2 stars, meaning residents here receive fewer nurse hours per day than what you'd typically see at comparable facilities. That can translate to longer wait times for assistance and less hands-on attention for each resident. The one bright spot is the quality measures rating, which earned 4 stars. That score looks at 15 clinical outcomes like fall rates, pressure ulcers, and how residents are managing with daily activities, so it suggests the care being delivered is producing reasonably good results in those tracked areas.

It's worth noting that strong quality outcomes alongside weaker inspection and staffing scores can feel contradictory, but they measure different things. A facility can show decent clinical results on paper while still having compliance concerns or thinner staffing levels. For families considering this facility, the 4-star quality score is encouraging, but the lower inspection and staffing ratings are worth asking about directly when you tour. Request specifics about what was cited during inspections and what the current nurse-to-resident ratios look like on the shifts when your loved one would need the most support.

West Volusia Healthcare And Rehabilitation Center comes in slightly above the Florida average when it comes to registered nurse time, with residents receiving about 0.54 RN hours per day compared to the statewide average of 0.52 among Florida nursing homes. In practical terms, that small difference is unlikely to be noticeable on a typical day. Where the gap is more meaningful is in total nursing hours, which includes CNAs and other nurse staff. Residents here receive about 3.42 total nurse hours per day, while the Florida average sits at 3.87. That roughly 27-minute difference per resident may not sound like much on paper, but across a full day it can show up in things like how quickly call lights get answered, how much time staff have to assist with meals, or how attentive the team can be during personal care routines. It is worth asking the facility directly how they schedule staff across shifts, since how those hours are distributed throughout the day matters just as much as the overall number.

West Volusia Healthcare And Rehabilitation Center has a 2 out of 5 star health inspection rating, and its penalty record is something families should take seriously. The facility has faced 16 government penalties totaling $88,215 in fines, with the most recent penalty issued in January 2024. That combination of a below-average inspection rating, a high number of penalties, and a recent fine suggests a pattern of recurring compliance issues rather than an isolated incident. It does not necessarily mean care is poor for every resident, but it does mean families should ask detailed questions, visit in person, and review the specifics of those violations before making a decision. Families evaluating this facility can compare it to others in Deltona on the Deltona nursing homes and assisted living page.

1. How many residents does each certified nursing assistant typically care for during a day shift, and does that number change at night or on weekends?
2. How often do residents see the same caregivers from week to week, and what is your current staff turnover rate?
3. Can you walk me through exactly what happens if a resident falls or has a medical emergency in the middle of the night?
4. How do you handle a situation where a resident or family member complains about the quality of care, and can you give me a recent example of how a concern was resolved?
5. What does a typical weekday look like for a resident who does not have many visitors and does not participate in group activities?
6. Has this facility been cited for any deficiencies in the past two years, and where can I see the details of those inspections for myself?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.