Ambassador Healthcare At College Park

Ambassador Healthcare At College Park holds an overall 2-out-of-5-star rating from CMS, meaning it falls below average when you look at the full picture. That overall score is shaped by three separate ratings that each tell you something different about the facility, and in this case, those three pieces paint a pretty mixed portrait.

The health inspection rating is 1 out of 5 stars, which is the lowest possible score. This comes from state inspectors who visit the facility and document any problems they find, ranging from minor paperwork issues to serious care concerns. A score this low means inspectors cited more issues, or more serious ones, than what you'd typically see at other nursing homes. The staffing rating sits at 2 out of 5 stars, meaning nurses are spending fewer hours with residents than the average facility provides, which can affect how quickly staff respond to needs and how closely residents are monitored day to day. On the brighter side, the quality measures rating is a perfect 5 out of 5 stars, reflecting strong outcomes across 15 clinical benchmarks like fall rates, pressure ulcers, and medication use. That's genuinely good news and worth noting. The challenge for families is weighing that clinical performance against the inspection and staffing concerns, because even good outcomes on paper can be harder to sustain when staffing is stretched and inspectors have flagged ongoing issues.

Ambassador Healthcare At College Park provides about 3.64 total nurse hours per resident each day, which falls slightly below the Florida average of 3.87 hours. In practical terms, that gap of roughly 15 minutes per resident may not sound like much, but across a full shift it can affect how quickly staff respond to call lights, help with meals, or assist with personal care. On the brighter side, the facility's registered nurse coverage comes in at 0.53 hours per resident per day, which is just a hair above the Florida average of 0.52, meaning residents have comparable access to higher-level nursing oversight compared to what you'd typically find across Florida nursing homes. Overall, the staffing picture here is close to average but slightly lower on total nursing hours, so if your loved one has complex care needs that require frequent hands-on attention, it's worth asking the facility directly how they manage staffing during overnight hours and on weekends.

Ambassador Healthcare At College Park has a 1-out-of-5-star health inspection rating from the government, which is the lowest possible score and a sign that inspectors have found repeated or serious concerns at this facility. There is one government penalty on record, with a fine totaling $78,430 - and notably, that penalty was issued as recently as April 2025, meaning this is not just old history that the facility has moved past. A fine of that size typically reflects a significant citation, and the timing means families should be asking the facility directly about what happened and what changes have been made. This is not a record to dismiss lightly, and families considering this facility for a loved one would be wise to dig deeper before making a decision. Families evaluating this facility can compare it to others in Fort Myers on the Fort Myers nursing homes and assisted living page.

1. How many residents does each certified nursing aide typically care for during the day shift, and does that number change at night or on weekends?
2. How long have most of your nursing staff been working here, and what do you do to keep turnover low?
3. Can you walk me through exactly what happens if a resident falls or has a medical emergency in the middle of the night?
4. How do you handle it when a resident or family member raises a complaint, and can you give me a recent example of a problem that was fixed because someone spoke up?
5. What does a typical weekday actually look like for a resident who does not have many scheduled therapies or appointments?
6. If my loved one's condition changes, how quickly will someone contact me, and who is that person likely to be?

"For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home."