Medicare and Medicaid · Duval County
Aviata At Harts Harbor
11565 HARTS RD, Jacksonville, FL 32218 · 9047511834
Overall rating
3/5
Aviata At Harts Harbor is a for-profit nursing home in Jacksonville, FL with 180 licensed beds. CMS rates it 3 out of 5 stars overall — average for Florida nursing homes. Subcategory scores: staffing (3/5), health inspections (2/5), quality measures (5/5).
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How this home is rated
Source: CMS Care Compare, last updated May 1, 2026
About this home
- Capacity
- 180 beds
- Ownership
- For profit - Limited Liability company
- Type
- Medicare and Medicaid
- County
- Duval
What the government rating says
3
out of 5
CMS stars
Aviata At Harts Harbor holds a 3-star CMS rating — average for a Florida nursing home. The facility meets federal requirements but does not rank in the top tier. The sub-category breakdown below shows where it performs well and where there is room for improvement.
Health Inspections
2/5
Below average — notable inspection findings
Staffing
3/5
Average staffing levels
Quality Measures
5/5
Top tier — among best outcomes in Florida
What the Ratings Mean
Aviata At Harts Harbor holds an overall 3-star rating from CMS, which puts it in the average range nationally. That composite score is shaped by three separate ratings, and it is worth looking at each one on its own since they tell very different stories. The health inspection rating comes in at 2 stars, meaning inspectors found more or more serious problems than you would see at a typical facility. That is worth paying attention to, since state inspections look closely at safety, care practices, and how well the facility follows regulations. The staffing rating is 3 stars, which is average and suggests residents are getting a fairly typical amount of nurse time relative to the number of people living there. Where Aviata really stands out is in quality measures, earning a perfect 5 stars. That rating is based on 15 clinical indicators like how well the facility manages pain, prevents pressure sores, and supports residents' physical functioning. A 5-star score there means residents are experiencing genuinely strong health outcomes.
So when you put it all together, the overall 3-star rating reflects a bit of a mixed picture. The clinical outcomes are excellent, which is a meaningful sign of day-to-day care quality. The inspection history, though, suggests some areas of concern that are worth asking the facility about directly. Before making a decision, it would be reasonable to ask staff about any recent inspection findings and what steps they have taken to address them.
Staffing at a Glance
Staffing at Aviata At Harts Harbor runs a bit below what you typically see across Florida nursing homes. Residents here receive about 3.34 total nurse hours per day, compared to the state average of 3.87 hours, which works out to roughly 30 fewer minutes of nursing attention each day. The bigger gap shows up with registered nurses specifically - residents get around 0.27 RN hours per day here, versus the state average of 0.52 hours. In practical terms, that means on any given day, a higher share of care is handled by CNAs and LPNs rather than the more highly trained RNs who typically manage complex medical needs and oversee care plans. That is not automatically a problem, since many residents do not need intensive RN involvement daily, but if your loved one has complicated health conditions or needs careful medication management, it is a reasonable thing to ask the facility about directly.
Inspection & Penalty History
Aviata At Harts Harbor carries a 2-out-of-5-star health inspection rating from the government, which is below average and worth taking seriously as you weigh your options. That said, the facility has no penalties on record and has never been fined, meaning inspectors have not found violations serious enough to result in formal enforcement action. The lower inspection rating likely reflects deficiencies noted during routine surveys, but those issues have not crossed the line into penalties. For families, this is a mixed picture - not a red flag that should rule the facility out, but a signal to ask specific questions during your visit and dig into what those inspection findings actually were. You can compare this facility's record against others in Jacksonville on the Jacksonville nursing homes and assisted living page.
Questions to Ask When You Visit
- How many residents does each certified nursing assistant typically care for during the day shift, and how does that number change at night and on weekends?
- How long have your charge nurses and CNAs been working here on average, and what does your staff turnover look like over the past year?
- If my loved one falls or has a medical emergency at 2 a.m., walk me through exactly what happens from the moment staff find out to the moment a family member is notified.
- What does a typical Tuesday look like for a resident who is mobile and social, and how does it differ for someone who is mostly in their room?
- Can you show me the most recent state inspection report, and can you explain any deficiencies that were cited and what you changed because of them?
- If my loved one's condition declines and the current level of care is no longer enough, how does that conversation happen, and who makes the call about what comes next?
For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.
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