First Coast Health And Rehabilitation Center

First Coast Health And Rehabilitation Center holds an overall 3-star rating from CMS, which means it performs at an average level compared to nursing homes across the country. That overall score is built from three separate ratings, each measuring something different about the facility. The health inspection rating comes in at 3 stars, meaning the number and seriousness of violations found during state inspections falls right around the national average - not a red flag, but not a standout either. The staffing rating is also 3 stars, which tells you that the amount of time nurses spend with each resident is average relative to the facility's population. More staff time generally means more attentive, responsive care, so this is worth asking about during a visit. The brightest spot here is the quality measures rating, which earned 4 stars. This score is based on 15 clinical outcomes like wound care, mobility, pain management, and infection rates, and sitting above average on this one suggests the facility is doing a solid job keeping residents healthy day to day.

The practical takeaway for families is that this is a middle-of-the-road facility that shows some real strength in clinical outcomes. The average inspection and staffing scores don't signal serious problems, but they do suggest there's room to grow. If you're considering this facility, it would be worth asking staff about their nurse-to-resident ratios during different shifts and what improvements they've made since their last inspection.

First Coast Health And Rehabilitation Center provides more registered nurse time per resident than most Florida nursing homes, with RNs averaging 0.73 hours per resident each day compared to the state average of 0.52 hours. That extra RN time can matter, since registered nurses handle more complex medical decisions and assessments. However, when you look at total nursing hours across all staff combined, the picture shifts. Residents here receive about 3.23 total nurse hours per day, which falls below the Florida average of 3.87 hours. In practical terms, that gap in total staffing could mean nursing aides and other care staff are spread a bit thinner during the busiest parts of the day, like mornings when residents need help getting up, bathing, and eating. It is worth asking the facility directly how they schedule staff across shifts, since those daily rhythms matter just as much as the overall averages.

First Coast Health And Rehabilitation Center holds a middle-of-the-road 3 out of 5 stars for health inspections, which means inspectors have found some concerns worth noting but nothing that puts this facility at the low end of the scale. The good news for families is that the facility has no government penalties on record and has never been fined, which tells you that whatever issues came up during inspections were not serious enough to result in formal enforcement action. That's a meaningful distinction. A 3-star inspection rating is worth asking the facility about directly - find out what came up in recent inspections and how they responded - but the clean penalty history suggests there are no serious unresolved problems that regulators felt the need to act on. You can compare this facility's record against others in Jacksonville on the Jacksonville nursing homes and assisted living page.

1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends?
2. How long have your charge nurses and CNAs been working here on average, and what does your staff turnover look like over the past year?
3. If my family member had a fall or a sudden health change overnight, who would be notified, how quickly, and what is the exact process from that moment forward?
4. Can you walk me through what a typical Tuesday looks like for a resident who needs memory care, from morning wake-up through the evening?
5. How do you handle a situation where a resident or family member has a complaint about care, and can you give me an example of a complaint that led to a real change here?
6. What is your current state inspection history, and where can I see the most recent survey report along with any deficiencies that were cited?

"For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home."