Jacksonville Center For Rehabilitation And Healthc

Jacksonville Center for Rehabilitation and Health has an overall 2-star rating from CMS, meaning it falls below average compared to other nursing homes nationally. That overall score is shaped by three separate ratings that each measure something different. The health inspection rating, also 2 stars, reflects the findings from state inspectors who visited the facility and documented citations for issues they observed. A below-average score here means inspectors found more problems, or more serious ones, than you'd see at a typical facility, and that's worth paying close attention to when evaluating care quality and safety. The staffing rating lands at 3 stars, which is average, suggesting the facility has a roughly typical number of nurse hours per resident. That's a neutral sign, though it doesn't tell you everything about how attentive or experienced the staff actually are day to day.

The brightest spot is the quality measures rating, which comes in at 4 stars, or above average. This score is based on 15 clinical indicators, things like how residents are managing with pain, whether they're developing pressure sores, and how their physical functioning is holding up over time. A strong score here suggests the facility is actually delivering reasonably good health outcomes for residents, even if some other areas need improvement. For families, the big-picture takeaway is a facility with a mixed record. The inspection history is a real concern worth digging into, but the quality outcomes data offers some reassurance that residents are, in many measurable ways, being cared for effectively.

Jacksonville Center For Rehabilitation And Health comes in below the Florida average on both staffing measures. Residents here receive about 0.30 hours of registered nurse time per day, compared to the 0.52-hour average across Florida nursing homes, which works out to roughly 18 minutes versus 31 minutes of RN attention daily. Total nurse hours, which include CNAs and other nursing staff, land at 3.19 hours per resident per day against the state average of 3.87. In practical terms, that gap might not feel dramatic on a calm day, but during busier shifts or when multiple residents need attention at once, lower staffing ratios can mean longer waits for help, whether that is getting to the bathroom, receiving medication on time, or simply having someone check in. These numbers are worth keeping in mind as you tour the facility and ask questions about how they manage overnight coverage and peak-demand periods.

Jacksonville Center for Rehabilitation and Healthcare has a below-average health inspection rating of 2 out of 5 stars, which is worth paying attention to as you evaluate this facility. That said, the government has never issued a formal penalty against this facility, and there are no fines on record. The lower inspection rating likely reflects deficiencies found during routine surveys, but those issues have not risen to the level where regulators felt financial penalties were warranted. Families should ask the facility directly about any past inspection findings and what steps have been taken to address them. You can compare this facility's record against others in Jacksonville on the Jacksonville nursing homes and assisted living page.

1. How many residents does each certified nursing assistant care for during a typical day shift, and does that number change at night or on weekends?
2. How long have most of your nursing staff been working here, and what do you do to keep staff from leaving?
3. If my loved one falls or has a medical emergency in the middle of the night, walk me through exactly what happens from the moment it occurs to when the family gets a call.
4. Can I come back for an unannounced visit at a different time of day, and is there any restriction on when family members can be here?
5. How do you handle a resident who refuses a meal, stops participating in activities, or seems withdrawn, and who specifically is responsible for following up on that?
6. What was your most recent state inspection finding, where can I read the full report, and what changes did you make because of it?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.