The Good Samaritan Society-Kissimmee Village

The Good Samaritan Society-Kissimmee Village carries an overall 2-out-of-5-star rating from CMS, which means it falls below average compared to other nursing homes nationwide. That overall score is a composite of three separate ratings, and in this case, one of those pieces is pulling the total down significantly. The health inspection rating is just 1 out of 5 stars, meaning state inspectors found more citations, or more serious ones, than most other facilities. That's the area families should look into most closely, since those citations can point to real issues with care, safety, or facility conditions. On the brighter side, the staffing rating is a perfect 5 out of 5 stars, which means residents here are getting significantly more nurse time and attention than the average facility. That matters day-to-day, since better staffing generally means faster responses, more attentive care, and less risk of residents being overlooked. The quality measures rating comes in at 4 out of 5 stars, reflecting above-average outcomes across clinical benchmarks like mobility, pain management, and infection rates.

So the picture here is genuinely mixed. The hands-on care and clinical outcomes look strong, but the inspection history raises real questions that families should dig into before making a decision. It's worth asking the facility directly about those citations and what steps they've taken to address them.

Staffing information for The Good Samaritan Society-Kissimmee Village is not available for the most recent reporting period, which makes it difficult to give families a clear picture of what a typical day looks like for residents there. Without these numbers, you cannot compare how much hands-on nursing time each resident might receive compared to the Florida average of 0.52 RN hours and 3.87 total nurse hours per resident per day. To put those averages in perspective, 3.87 total nurse hours per day means the typical resident at Florida nursing homes receives roughly a few hours of combined nursing attention spread across an entire 24-hour period, covering everything from medication management to personal care. Because this facility has not reported its data, we encourage families to contact the community directly and ask specific questions about staffing ratios on each shift, especially overnight and on weekends when staffing tends to be lower.

The Good Samaritan Society-Kissimmee Village has a 1-out-of-5-star health inspection rating from the government, which is something families should take seriously. There are three recorded penalties against this facility, with total fines adding up to $276,319, and the most recent penalty came in November 2023. That combination of a low inspection rating, multiple penalties, and a significant fine total suggests a pattern worth looking into carefully before making a decision. It does not necessarily mean care is poor today, but it does mean families should ask pointed questions during any visit and request information about what corrections have been made since these issues were cited. Families evaluating this facility can compare it to others in Kissimmee on the Kissimmee nursing homes and assisted living page.

1. How many residents does each certified nursing assistant typically care for during a day shift, and does that number change at night or on weekends?
2. How long have most of your nursing staff been working here, and what do you do to keep turnover low?
3. Can you walk me through exactly what happens if a resident falls, has a medical emergency, or shows signs of a serious infection?
4. How do you handle a resident who resists care, gets confused at night, or starts showing signs of depression?
5. If my family member has a complaint or feels they are being ignored, what is the specific process for getting it resolved, and who is the person we call?
6. What does a typical Tuesday look like for a resident who is mobile but needs help with meals and personal care?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.