Assisted Living Facility · Polk County
Brookdale Highlands
4250 Lakeland Highlands Rd, Lakeland, FL 33813 · (863) 701-7820
Brookdale Highlands is a for-profit assisted living facility in Lakeland, FL, licensed for 105 residents. Florida AHCA records show 10 substantiated complaints. Resident activities include arts and crafts, cooking classes, exercise classes, games/cards, gardening. Special programs: Massage Therapy/Spa, Memory Care, Occupational Therapy, Pet Therapy, Physical Therapy, Speech Therapy.
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Licensing & regulation
- License number
- 11965713
- License expires
- December 18, 2026
- Licensed capacity
- 105 residents
- County
- Polk
- Regulator
- Florida AHCA
- Substantiated complaints
- 10
- Sanctions / final orders
- 2
- Total deficiencies
- 4
Assisted living facilities in Florida are licensed and inspected by the state (Florida AHCA) rather than rated by the federal government. That's why you won't see a 1–5 star rating here — instead, look at the license status, complaint history, and any enforcement actions below.
AHCA data last updated March 22, 2026
About this home
- Capacity
- 105 residents
- Ownership
- For-Profit
- Owner
- AHC SOUTHLAND-LAKELAND, LLC
- Administrator
- LISA PAUL
- Type
- Assisted Living Facility
- County
- Polk
Bed types
- Extended congregate care(Higher level of care)
- 0 beds
- Optional state supplement
- 0 beds
- Standard private
- 105 beds
Activities
- Arts and Crafts
- Cooking Classes
- Exercise Classes
- Games/Cards
- Gardening
- Music Programs
- Shopping
- Social Events/Outings
- Theater and Movies
Nurse availability
- Direct 24hr
Special programs
- Massage Therapy/Spa
- Memory Care
- Occupational Therapy
- Pet Therapy
- Physical Therapy
- Speech Therapy
Enforcement History
3 actionsThese are formal enforcement actions taken by the Florida AHCA — fines, administrative complaints, and other regulatory actions. More actions don't always mean worse care, but it's worth asking about them.
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