Medicare · Collier County
Bentley Care Center
875 RETREAT DRIVE, Naples, FL 34110 · 2394312100
Overall rating
3/5
Bentley Care Center is a for-profit nursing home in Naples, FL with 84 licensed beds. CMS rates it 3 out of 5 stars overall — average for Florida nursing homes. Subcategory scores: staffing (5/5), health inspections (2/5), quality measures (4/5).
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How this home is rated
Source: CMS Care Compare, last updated May 1, 2026
About this home
- Capacity
- 84 beds
- Ownership
- For profit - Corporation
- Type
- Medicare
- County
- Collier
What the government rating says
3
out of 5
CMS stars
Bentley Care Center holds a 3-star CMS rating — average for a Florida nursing home. The facility meets federal requirements but does not rank in the top tier. The sub-category breakdown below shows where it performs well and where there is room for improvement.
Health Inspections
2/5
Below average — notable inspection findings
Staffing
5/5
Excellent — well above average staffing
Quality Measures
4/5
Good — above-average resident outcomes
What the Ratings Mean
Bentley Care Center holds an overall 3-star rating from CMS, which means it falls right around average compared to nursing homes nationwide. That overall score is a composite picture built from three separate ratings, and in Bentley's case, those pieces tell pretty different stories. The staffing rating is a standout 5 stars, meaning residents here get significantly more nurse time per day than at most facilities - that's a meaningful indicator of hands-on attention and care. The quality measures rating comes in at 4 stars, which is above average and reflects strong results across 15 clinical health outcomes, things like how well the facility manages pain, prevents pressure wounds, or supports residents' physical functioning. Those two ratings together paint a genuinely encouraging picture of day-to-day care.
Where Bentley falls short is on health inspections, which earned just 2 stars. This rating reflects findings from state inspectors who visit the facility and document any violations or concerns, and a below-average score here means inspectors cited more problems, or more serious ones, than you'd typically see. That's worth digging into before making a decision. You can ask the facility directly about recent inspection results and what steps they've taken to address any issues. The gap between the strong staffing and quality scores and the weaker inspection score is notable, and understanding that inspection history will help you get a fuller, more honest picture of the facility overall.
Staffing at a Glance
Bentley Care Center stands out when it comes to staffing, and for families trying to picture what daily care actually looks like, the numbers here are worth paying attention to. Residents at Bentley receive about 6.58 total nurse hours of care per day, compared to the 3.87-hour average seen across Florida senior care facilities, meaning there are significantly more hands on deck throughout the day. The registered nurse coverage is especially notable - Bentley logs 1.86 RN hours per resident daily versus a Florida average of just 0.52, which translates to more time with a highly trained nurse who can catch changes in condition, manage medications, and respond to concerns before they become bigger problems. More staff hours generally means shorter wait times when a resident needs help, more consistent check-ins, and less reliance on stretched-thin caregivers trying to manage too many people at once. These are genuinely strong numbers, and families considering Bentley can take some comfort in knowing the staffing picture looks quite different here than at many comparable facilities.
Inspection & Penalty History
Bentley Care Center carries a 2-out-of-5-star health inspection rating, which is below average and worth paying attention to as you weigh your options. That said, the facility has no government penalties on record and has never been fined, which means inspectors have not found violations serious enough to trigger formal enforcement action. The lower inspection rating likely reflects cited deficiencies found during routine surveys, but those have not risen to the level of financial penalties or sanctions. For families, this paints a mixed picture - not a red flag, but not a clean bill of health either. It's worth asking the facility directly about recent inspection findings and what steps they've taken to address them. You can compare this facility's record against others in Naples on the Naples nursing homes and assisted living page.
Questions to Ask When You Visit
- How many residents does each certified nursing assistant typically care for during the day shift, and does that number change at night or on weekends?
- How long have your charge nurses and CNAs been working here on average, and what is your staff turnover rate over the past year?
- If my loved one has a concern or feels unsafe, what is the exact process for reporting it, and who follows up with the family?
- Can you walk me through what a typical weekday looks like for a resident, from the time they wake up to when they go to bed?
- How does the facility handle situations where a resident's condition changes suddenly, and how quickly does the family get notified?
- What were the findings from your most recent state inspection, and what specific steps did you take to address any deficiencies that were cited?
For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.
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