Westminster Towers

Westminster Towers earns an overall 3-star rating from CMS, which puts it right at average compared to nursing homes across the country. That composite score is shaped by three separate ratings, and in this case, they tell a pretty mixed story. The health inspection rating comes in at 2 stars, meaning state inspectors found more citations, or more serious ones, than you'd typically see at a comparable facility. The staffing rating is also 2 stars, which reflects that nurses are spending fewer hours with residents than the national average - something worth asking the facility about directly, since it can affect how quickly staff respond to residents' needs day to day.

Where Westminster Towers really stands out is in its Quality Measures rating, which is a full 5 stars. This score is based on 15 clinical indicators that track actual resident health outcomes - things like fall rates, pressure ulcers, and pain management. A top score there suggests that despite the staffing and inspection concerns, residents are experiencing strong clinical outcomes. That's meaningful, though families should weigh all three pieces together. The inspection and staffing ratings are worth digging into further before making a final decision.

Westminster Towers provides more registered nurse time per resident than most Florida nursing homes, with RNs spending about 0.93 hours per resident each day compared to the state average of 0.52 hours. In practical terms, that means residents here tend to have more access to a higher-level nurse for things like medication management, health assessments, and responding to concerns. When it comes to total nursing hours, which includes RNs, LPNs, and certified nursing assistants combined, the picture is closer to average at 3.75 hours per resident per day versus the Florida average of 3.87 hours. So while the overall volume of nursing care is roughly in line with what you'd see elsewhere, the quality mix leans a bit higher here, with more of that time coming from registered nurses rather than support staff.

Westminster Towers has a 2-out-of-5-star health inspection rating from the government, which is below average and worth paying attention to. There is one penalty on record, with a fine of $16,153 issued as recently as March 2025. A single penalty does not automatically mean a facility is unsafe, but the combination of a lower inspection rating and a recent fine suggests families should ask detailed questions when touring, request information about what led to the citation and how it was resolved, and consider how this facility compares to others in the area before making a decision. Families evaluating this facility can compare it to others in Orlando on the Orlando nursing homes and assisted living page.

1. How many residents does each certified nursing assistant typically care for during the day shift and the night shift?
2. How long have most of your direct care staff been working here, and what is your annual staff turnover rate?
3. What happens when my loved one presses the call button - who responds, and how quickly does someone typically arrive?
4. Has this facility been cited for any deficiencies in the past two years, and if so, what specific changes did you make to fix the problem?
5. Can you walk me through what a typical weekday looks like for a resident - from the time they wake up to the time they go to sleep?
6. If my loved one had a fall, an infection, or a sudden change in condition, who would call me, how soon would they call, and what is the process from that point forward?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.