AVIATA AT UNIVERSITY HILLS

Aviata At University Hills holds an overall 2-star rating from CMS, which means it falls below average compared to other nursing homes nationally. That overall number is a composite that leans heavily on health inspections, so when inspections are low, the overall score tends to follow even if other areas look better. Here, the health inspection rating of 2 stars is the weak spot, meaning state inspectors found a higher-than-average number of citations or more serious ones during their visits. That matters practically because inspections are the closest thing to an outside check on whether a facility is actually following safe care practices day to day.

The staffing rating comes in at 3 stars, which is average, meaning residents are getting a fairly typical amount of nurse time relative to the number of people living there. It is not a standout, but it is not a red flag either. The brightest spot is the quality measures rating of 4 stars, which is above average. That score reflects how residents are actually doing across 15 clinical indicators, things like rates of falls, pressure wounds, and hospital readmissions. A 4 here suggests that residents' physical health outcomes are genuinely better than most, which is an encouraging sign even in the context of the lower overall rating. Families looking at Aviata should weigh the inspection history carefully, but recognize that the day-to-day health outcomes for residents appear to be a relative strength.

Aviata At University Hills provides about 0.61 registered nurse hours per resident each day, which is slightly above the Florida average of 0.52, meaning residents here get a bit more time with a higher-skilled nurse compared to many Florida senior care facilities. However, when you look at total nursing hours across all staff, the picture shifts. The facility averages 3.30 total nurse hours per resident per day, which falls below the Florida average of 3.87. In practical terms, that gap can translate to things like how quickly a call light gets answered, how often staff can assist with meals or repositioning, or how much hands-on attention a resident receives during a typical afternoon. Neither number tells the whole story on its own, but together they suggest that while the RN presence is solid, families may want to ask the facility directly about how overall staffing is managed across different shifts and on weekends.

Aviata At University Hills has a below-average health inspection rating of 2 out of 5 stars, and its penalty record is something families should take seriously. The facility has received four government penalties, resulting in a total of $33,952 in fines, with the most recent penalty issued in December 2023. That combination of a low inspection rating and recent financial penalties suggests this facility has had repeated compliance issues, not just a one-time lapse. It does not necessarily mean care is poor day to day, but it does mean families should ask detailed questions when visiting, request information about what specifically led to these penalties, and find out what steps have been taken to address them. Families evaluating this facility can compare it to others in Pensacola on the Pensacola nursing homes and assisted living page.

1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends?
2. How long have most of your nursing staff been working here, and what do you do when you need to fill a shift on short notice?
3. Can you walk me through exactly what happens if a resident falls, including who gets notified and how quickly family members are called?
4. What does a typical day look like for a resident who needs a lot of assistance, from the time they wake up to the time they go to bed?
5. Has this facility received any citations or fines from the state in the past two years, and can you show me the most recent inspection report?
6. How do you handle a situation where a resident or family member complains that something is wrong with the care being provided?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.