Astoria Health And Rehabilitation Center

Astoria Health And Rehabilitation Center holds an overall 3-star rating from CMS, meaning it lands at roughly average compared to nursing homes nationwide. That overall score is a composite of three separate ratings, and in this case, those three pieces tell quite different stories worth paying attention to. The health inspection rating comes in at 2 stars, which is below average and reflects that state inspectors found a higher number of citations, more serious ones, or both during their visits. That's worth digging into, since inspections look at things like resident safety, care practices, and how well the facility follows regulations. The staffing rating is 3 stars, or average, meaning the amount of time nurses spend with residents each day is in line with what most facilities provide, though not exceptional. The standout here is the quality measures rating, which is a perfect 5 stars. That score is based on 15 clinical and physical health outcomes for residents, things like how well the facility manages pain, prevents infections, or maintains residents' mobility, and a 5-star score means Astoria is performing much better than average on those measures.

It can feel a little puzzling when the ratings don't all line up, and that's actually useful information for families. The strong quality measures score suggests that residents are experiencing good health outcomes day to day, which is meaningful. But the lower inspection score is a reason to ask questions. You'd want to request a copy of the inspection report, find out what the citations were for, and ask the facility what steps they've taken to address them. A facility can show solid clinical results while still having compliance issues that matter for your loved one's safety and comfort.

Staffing at Astoria Health and Rehabilitation Center comes in slightly above what you'd typically see at Florida nursing homes, which is worth noting when you're trying to picture what daily care actually looks like for a resident there. On the registered nurse side, the facility averages 0.58 RN hours per resident each day, compared to the Florida average of 0.52, meaning a resident here gets a little more time with a higher-skilled nurse than they might elsewhere. Total nurse hours, which include RNs, LPNs, and certified nursing assistants combined, come to 4.42 hours per resident per day versus the state average of 3.87. In practical terms, that gap of roughly half an hour may not sound like much, but spread across a full day it can translate to a little more time for help with meals, mobility, personal care, or just having someone check in. Neither number guarantees a specific experience, and staffing can shift day to day, but these figures suggest the facility is generally keeping pace with, and modestly outpacing, typical staffing patterns in the state.

Astoria Health and Rehabilitation Center in Winter Haven carries a 2-out-of-5-star health inspection rating, which is below average and worth taking seriously as you weigh your options. That said, the facility has no government penalties on record and has never been fined, meaning inspectors have not found violations serious enough to result in formal enforcement action. The lower inspection rating likely reflects concerns noted during routine surveys, so it would be worth asking the facility directly about any past findings and what steps they have taken to address them. You can compare this facility's record against others in Winter Haven on the Winter Haven nursing homes and assisted living page.

1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends?
2. How long have your nurses and CNAs been working here on average, and what does your staff turnover look like over the past year?
3. If my loved one has a fall or a sudden change in health, what happens in the next hour, and how quickly will someone contact me?
4. Can I visit at any time without calling ahead, and are there any hours or areas where family members are not allowed to go?
5. How do you handle a resident who refuses medication or resists personal care, and who makes the call on what happens next?
6. What does a typical weekday look like for a resident who does not join group activities, and how does staff make sure that person still has regular social contact during the day?

For more guidance on evaluating facilities, see our guide to questions to ask when choosing a Florida nursing home.